Compare Microsoft Office Volume Licensing Suites
Compare Microsoft Office Volume Licensing Suites
If you need to purchase five or more licenses, Microsoft offers Microsoft 365 Apps for business and Microsoft 365 Apps for enterprise.
Always-up-to-date with the latest version of Office plus cloud services like file sharing and storage, Microsoft 365 is a subscription service that enables you to work from virtually anywhere and includes productivity services that you can deploy and manage the way you want.
- For customers who are not yet ready for the cloud, Office offers three suites that are available through volume licensing—Office LTSC Professional Plus 2021, Office LTSC Standard 2021, and Office LTSC Standard for Mac 2021.
If you need fewer than five licenses, see the comparison page for other Office suites.
See the different applications in the three Office suites available as a one-time purchase through volume licensing. The suites also differ in the level of integration with related business productivity servers.
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<div><p>Office LTSC Standard 2021</p></div> | <div><p>Office LTSC Professional Plus 2021</p></div> | <div><p>Office LTSC Standard for Mac 2021</p></div> |
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The essentials for businesses that need desktop Office apps for PC. |
The essentials for businesses that need desktop Office apps for PC plus instant messaging and HD video conferencing. |
The essentials for businesses that need desktop Office apps for Mac. |
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Office LTSC Standard 2021
The essentials for businesses that need desktop Office apps for PC.
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MicrosoftOutlook -
MicrosoftWord -
MicrosoftExcel -
MicrosoftPowerPoint -
MicrosoftPublisher (PC only) -
MicrosoftTeams -
- Classic versions of the Office apps installed on one PC or Mac: Outlook, Word, Excel, PowerPoint, Microsoft Teams1, and Publisher (PC only)
- OneNote: access to additional OneNote features (features vary)
- Web versions of Word, OneNote, Excel, and PowerPoint
- Administrators can centrally control computers and user accounts with group policy
- Administrators can deploy software to many users at once with volume activation
- Take control of a remote computer or virtual machine over a network connection with terminal services
- Make decisions with app telemetry, an automated remote measurement and collection of data that you can turn into useful analytics
- [View only] Safeguard digital information from unauthorized use through integration with Windows Rights Management Services (RMS) for Windows Server1
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Office LTSC Professional Plus 2021
The essentials for businesses that need desktop Office apps for PC plus instant messaging and HD video conferencing.
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MicrosoftOutlook -
MicrosoftWord -
MicrosoftExcel -
MicrosoftPowerPoint -
MicrosoftPublisher (PC only) -
MicrosoftAccess (PC only) -
MicrosoftTeams -
- Classic versions of the Office apps installed on one PC or Mac: Outlook, Word, Excel, PowerPoint, Microsoft Teams1, Publisher (PC only), and Access (PC only)
- OneNote: access to additional OneNote features (features vary)
- Web versions of Word, OneNote, Excel, and PowerPoint
- Administrators can centrally control computers and user accounts with group policy
- Administrators can deploy software to many users at once with volume activation
- Take control of a remote computer or virtual machine over a network connection with terminal services
- Make decisions with app telemetry, an automated remote measurement and collection of data that you can turn into useful analytics
- Archive email right from Outlook—no . pst files needed—and set retention policies that automatically archive or delete email. IT admins can centrally manage the In-Place Archive and eDiscovery. Prevent loss of sensitive data via email with Outlook Policy Tips and Exchange Data Loss Prevention. Scan spreadsheets for errors and inconsistencies with Inquire in Excel, and view audit trails with Spreadsheet Compare.2
- Streamline integration and manipulation of large volumes of data from various sources and perform rapid analysis using Power Pivot native in Excel. Explore different cuts and views of data in a click in a pivot table or pivot chart. Compile data, charts, and graphs into a single, interactive Power View.
- Safeguard digital information from unauthorized use through integration with Windows Rights Management Services (RMS) for Windows Server1
- Increase collaboration and improve team productivity with site mailboxes. Access project-related email in Exchange and documents in SharePoint, all from within Outlook, with access restricted to team members who have the right permissions. 2
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Office LTSC Standard for Mac 2021
The essentials for businesses that need desktop Office apps for Mac.
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MicrosoftOutlook -
MicrosoftWord -
MicrosoftExcel -
MicrosoftPowerPoint -
MicrosoftTeams -
- Classic versions of the Office apps installed on one Mac: Outlook, Word, Excel, PowerPoint, and Microsoft Teams1
- OneNote: access to additional OneNote features (features vary)
- Web versions of Word, OneNote, Excel, and PowerPoint
- Administrators can deploy software to many users at once with volume activation
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1. Office LTSC 2021 includes the Teams client app. When the user launches the Teams client app, they’ll be prompted to sign in. Users whose Azure Active Directory (Azure AD) account is linked to an existing Teams, Microsoft 365, or Office 365 service plan will be able to use that account to sign in to their existing licensed version of the Teams service. Users without an existing license for Teams will be able to use the free or the Exploratory service for Microsoft Teams. The free version of Microsoft Teams is for users who don’t have an existing Azure Active Directory (Azure AD) account. For more information, see Manage the free version of Microsoft Teams. The Exploratory experience is for users in an organization who have existing Azure AD accounts but aren’t licensed for Teams. For more information, see Manage the Microsoft Teams Exploratory license.
2. Office suites provide different levels of integration with business productivity servers. Contact a Microsoft Certified Partner to find the best solution for your needs.
Buy Microsoft 365 Family & Personal Subscriptions, and Office 2021
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Microsoft 365 Family
$9. 99/month
$99.99/year
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For one to six people.
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Use up to five devices simultaneously.
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Works on PC, Mac, iPhone, iPad, and Android phones and tablets.4
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Up to 6 TB of cloud storage (1 TB per person).
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Additional features in the Family Safety mobile app.1
Microsoft 365 Personal
$6.99/month
$69.99/year
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For one person.
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Use up to five devices simultaneously.
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Works on PC, Mac, iPhone, iPad, and Android phones and tablets.4
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Explore even more benefits of Microsoft 365
Data and device protection
Easily manage your digital security and stay ahead of online threats with Microsoft Defender.1,2
Powerful productivity apps
Use Word, Excel, and PowerPoint to collaborate in real time or work offline.
OneDrive advanced security and backup
Securely save your photos and files in OneDrive with built-in ransomware detection and recovery protection6 across devices.
Ad-free email
Use Outlook for your email, calendars, to-do lists, and contacts with built-in security tools that keep your information protected.7
All-day video calling
Enjoy all-day video calling and meet, chat, and plan together in one app with Microsoft Teams.
Video editor with premium filters and effects
Create and edit beautiful videos with ease using Clipchamp’s4 robust tools, intuitive controls, templates, and an extensive stock library.
Compare Microsoft 365 with Office
Microsoft 365 Family
$99.99/year
Microsoft 365 Personal
$69.99/year
Buy now
Or buy at $6. 99/month
Office Home & Student 2021
One-time purchase for PC or Mac
$149.99
1-6 people |
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Save with an annual subscription
Switch to an annual subscription and enjoy the full power of Microsoft 365 for less than paying monthly.
Save with an annual subscription
Switch to an annual subscription and enjoy the full power of Microsoft 365 for less than paying monthly.
Save with an annual subscription
Switch to an annual subscription and enjoy the full power of Microsoft 365 for less than paying monthly.
Save with an annual subscription
Switch to an annual subscription and enjoy the full power of Microsoft 365 for less than paying monthly.
Office Home & Business 2021
- One-time purchase for 1 PC or Mac.
- Classic 2021 versions of Word, Excel, PowerPoint, and Outlook.
- Microsoft support included for first 60 days at no extra cost.
- Licensed for home and commercial use.
Buy now
Learn more
Frequently asked questions
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Office 2021 is sold as a one-time purchase, which means you pay a single, up-front cost to get Office apps for one computer. One-time purchases are available for both PCs and Macs. However, there are no upgrade options, which means if you plan to upgrade to the next major release, you’ll have to buy it at full price.
Microsoft 365 is a subscription that includes the most collaborative, up-to-date features in one seamless, integrated experience. Microsoft 365 includes the robust Office desktop apps that you’re familiar with, like Word, PowerPoint, and Excel. You also get extra online storage and cloud-connected features that let you collaborate on files in real time. With a subscription, you’ll always have the latest features, fixes, and security updates along with ongoing tech support at no extra cost. You can choose to pay for your subscription on a monthly or yearly basis, and the Microsoft 365 Family plan lets you share your subscription with your family for up to 6 people, and use your apps on multiple PCs, Macs, tablets, and phones.
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Microsoft 365 is compatible with PC, Mac, Android, and iOS. See system requirements for compatible versions of your devices, and for other feature requirements.
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No. Microsoft 365’s applications are tailored for each platform and each operating system. The applications available for Mac users and the specific features included may be different from those available for PC users. With Microsoft 365, you can be flexible. With your account, you are not limited to exclusively Mac or exclusively PC, so you can transition across devices.
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Yes. Documents that you have created belong fully to you. You can choose to store them online on OneDrive or locally on your PC or Mac.
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Internet access is required to install and activate all the latest releases of apps and services included in all Microsoft 365 subscription plans. Note that if you are an existing subscriber, you do not need to reinstall or purchase another subscription.
For Microsoft 365 plans, Internet access is also needed to manage your subscription account, for example to install Office apps on other PCs or to change billing options. Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app.
You should also connect to the Internet regularly to keep your version of Microsoft 365 up to date and to benefit from automatic upgrades. If you do not connect to the Internet at least every 31 days, your apps will go into reduced functionality mode, which means that you can view or print your documents but cannot edit the documents or create new ones. To reactivate your apps, simply reconnect to the Internet.
You do not need to be connected to the Internet to use the Office apps, such as Word, Excel, and PowerPoint, because the apps are fully installed on your computer.
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Your Microsoft account is the combination of an email address and password that you use to sign in to services like OneDrive, Xbox LIVE, and Outlook.com. If you use any of these services, you already have a Microsoft account that you can use or you can create a new account. Learn more about a Microsoft account.
As part of signing up for a trial or purchasing Microsoft 365, you will be prompted to sign in with a Microsoft account. You must be signed in with this account to install and manage your Microsoft 365 subscription, or to use some subscription benefits, including OneDrive storage.
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You can share Microsoft 365 Family with 5 other people in your household, for a total of 6 users. Microsoft 365 Personal can be used by one person.
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If you have an active Microsoft 365 Family subscription, you can share it with up to five members of your household. Each household member you share your subscription with can install Microsoft 365 on all their devices and sign in to five devices at the same time.
To add someone to your subscription, sign in to your Microsoft account and follow the on-screen instructions to add a user. Each person you add will receive an email with the steps they need to follow. Once they have accepted and completed the steps, their information, including the installs they are using, will appear on their My account page. You can stop sharing your subscription with someone or remove a device they are using by logging into your Microsoft account.
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Visit this page to learn more about free apps.
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Microsoft Defender is a cross-device security app that helps individuals and families protect their data and devices, and stay safer online with malware protection, real-time security notifications, and security tips.
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Microsoft Defender is a new cross-device app that helps people and families stay safer online. Microsoft Defender adds new features and a simplified, user interface. Microsoft Defender also brings valuable device protection to iOS, Android, Windows, and Mac, with malware protection, web protection, real-time security notifications, and security tips. 3, 4 Microsoft Defender is available in the Apple, Google, and Microsoft app stores and requires a Microsoft 365 Personal or Family subscription to use.
Windows Security, formerly known as Windows Defender Security Center, is built-in security on Windows PCs to protect your device and data. Windows Security is pre-installed and automatically enabled. Windows Security includes Microsoft Defender Antivirus software that protects your Windows device and data against viruses, ransomware, trojans, and other malware unless non-Microsoft Antivirus software is active.
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A free in-browser video editing platform designed to make video creation accessible for everyone.
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The Microsoft Family Safety app empowers you and your family to create healthy habits and help protect the ones you love. With the Microsoft Family Safety app, you can set appropriate filters, limits, and permissions that are right for your family. As a Microsoft 365 Family subscriber, you get additional benefits in the Family Safety mobile app including location and driving safety alerts. Learn more by visiting Microsoft Family Safety.
Note: Microsoft 365 Family subscription required for location alerts and drive safety features. Availability varies by operating platform and market. Location permissions must be active to receive automatic arrival and departure alerts. Drive safety only available in US, UK, CA, and AU.
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Features and app availability may vary by region.
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[1] App available as a separate download.
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[2] Microsoft Defender is not available in select markets, availability varies by platform; app available as a separate download.
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[3] App available as separate download; must accept Clipchamp terms of service and privacy policy.
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[4] iOS and Android require separate app installation.
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[5] You can cancel online by visiting the Microsoft Account site. Sign in with the Microsoft account that you used to buy your subscription, and then turn off recurring billing. Then, your subscription will automatically expire when your remaining subscription time is up. For details, see “How to cancel your Microsoft subscription” at the Microsoft Support site.
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[6] OneDrive files can be recovered for up to 30 days after malicious attacks, file corruption, or accidental deletes and edits.
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[7] The security features apply to customers who have an @outlook.com, @hotmail.com, @live.com, or @msn.com email address.
Back to top
What’s the difference between Microsoft 365 and Office 2021?
Note: Microsoft 365 Family isn’t available in all markets.
Microsoft 365 is a subscription service that makes sure you always have the most up-to-date modern productivity tools from Microsoft. There are Microsoft 365 plans for home and personal use, as well as for small and midsized businesses, large enterprises, schools, and non-profits.
Microsoft 365 plans for home or business include the robust Office desktop apps that you’re familiar with, like Word, PowerPoint, and Excel. You also get extra online storage and cloud-connected features that let you collaborate on files in real time. With a subscription, you’ll always have the latest features, fixes, and security updates along with perennial tech support at no extra cost. You can choose to pay for your subscription on a monthly or yearly basis. The Microsoft 365 Family plan also lets you share these subscription benefits with up to five additional people.
Most of the Microsoft 365 plans for business, schools, and non-profits include the fully installed desktop apps, but Microsoft also offers basic plans with the online versions of Office, file storage, and email. You decide what works best for you: Small business, Enterprise, School, or Non-profit.
Office 2021
is sold as a one-time purchase, which means you pay a single, up-front cost to get Office apps for one computer. One-time purchases are available for both PCs and Macs. However, there are no upgrade options, which means if you plan to upgrade to the next major release, you’ll have to buy it at full price.
Office for the web
is a free version of Office that you can use in a web browser. All you need is to sign up for a Microsoft account with a new or existing email address. Try the Office for the web apps.
Not sure what you have now? See What version of Office am I using?
Ready to install Office? See Install Office on your PC or Mac.
Looking for product details and prices?
Buy or try Microsoft 365
Compare Microsoft 365 subscription with Office 2021 (one-time purchase)
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Cost
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Get Office apps like Excel, Word, and PowerPoint.
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Get the fully installed and latest versions of Excel, Word, PowerPoint and Outlook, and OneNote for Windows or Mac. You’ll always get the latest features, new tools, security updates, and bug fixes. (PC users also get Access and Publisher.)
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Security updates are included, but you won’t get any new features. Upgrades to major releases aren’t included.
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Your apps will always be improving. You’ll get all the latest features and updates, as well as security updates and bug fixes.
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One-time purchases can be installed once on either a PC or Mac.
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You can install Microsoft 365 Family or Personal, on all your devices and sign in to five at the same time―that means you can use the Office apps no matter where you are or what device you’re on. This includes PCs, Macs, tablets, and phones. With Microsoft 365 Family you can also share your subscription with up to five other people.
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Install the mobile apps for free and get basic editing features on tablets or phones under 10. 1 inches.
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Install the mobile apps for free and get extra features when you sign in to Office apps on your device.
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Not included.
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Securely store your files in the cloud and access them from anywhere. Get 1 TB of OneDrive cloud storage and with Microsoft 365 Family you get 1 TB per user, for up to 6 users including yourself. (Microsoft 365 Family).
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Initial technical support is included for installing only.
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Contact us throughout your subscription at no extra cost for help with technical issues, or for subscription and billing support.
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* This Microsoft 365 subscription isn’t licensed for commercial use.
FAQ
Choose an option below to get pricing info.
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Yes. You can buy standalone versions of Word, Excel, and PowerPoint for Mac or PC. Go to the Microsoft Store and search for the app you want.
You can also get a one-time purchase or a subscription version of Visio or Project, available for PCs only. Buy Visio or buy Project.
Microsoft 365 subscriptions and Office 2021 can be installed on either Mac or PC. Compare prices
You don’t need to be online to use Office after it is installed and activated on your devices. However, you will need internet access initially to install and activate Office, to install any updates, and to manage your billing. Internet access is also required to access documents stored on OneDrive, unless you install the OneDrivedesktop app. However, after your Office applications (like Word, PowerPoint, and Excel) are installed, you can use them offline.
You should connect to the internet regularly to keep your version of Office up to date and benefit from automatic upgrades. If you don’t connect to the Internet at least every 39 days, your applications will go into reduced functionality mode, and you might see an unlicensed product error. To reactivate your Office applications, simply reconnect to the internet and sign in to Microsoft 365. Learn how to sign in.
Use Contact us at the bottom of this page. Thanks!
See Also
Find out which Office is right for you
What’s new in Microsoft 365
Install Office on your PC or Mac
Determine your Microsoft Office product license type — Office 365
Feedback
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- Article
- Reading takes 2 minutes
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- Applies to:
- Microsoft 365, Office LTSC 2021 suites, Office 2019suites, Office 2016 suites, Office 2013 suites, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, Office LTSC 2021 for Mac, Office 2019 for Mac, Excel 2019 for Mac, PowerPoint 2019 for Mac, Word 2019 for Mac, Office for Business, Microsoft 365 for Home, Microsoft 365 Small Business, Office 2016 for Mac, Microsoft 365 for Mac, Outlook 2019 for Mac
Summary
This article helps you determine the license type of your Microsoft Office product, whether it is Microsoft 365, Office LTSC 2021, Office 2019, Office 2016, or Office 2013.
License types
- Windows
- Mac
To determine whether you are using a retail or licensed version of Microsoft Office, use one of the following methods, depending on which version of the product you have installed.
Microsoft 365
If you’re using a Microsoft 365 product, see View Microsoft 365 licenses and services using PowerShell. Follow these steps to find your license type and other information about your version of Office.
Office LTSC 2021, Office 2019, and Office 2016
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Press the Windows key + X on your keyboard to open the Quick Action menu.
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Select Command Prompt (Admin).
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When the security prompt appears, select Allow .
Using the command line to check the license type
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Open an elevated command prompt window.
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Type the following command to navigate to the Office folder.
For 32-bit (x86) version of Office
cd c:\Program Files (x86)\Microsoft Office\Office16\
For 64-bit (x64) version of Office
cd c:\Program Files\Microsoft Office\Office16\
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Type
cscript ospp.vbs /dstatus
and then press Enter.In this example, the screen displays license Retail Type . If you have a Volume License (VL) product, the license type is displayed as VL or Volume License .
Office 2013
Method 1: Find the DVD or ISO file for the Admin folder
This method requires that you have access to the DVD or ISO file that is used to install the Office product.
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Open File Explorer and navigate to the DVD or ISO file.
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Locate the folder named Admin .
- If the Admin folder exists, this disc is Volume License Edition (VL).
- If the Admin folder does not exist, this disc is a retail edition.
Note
Retail media contains a lowercase «r» before «.WW» in the folder name and before «WW.msi» in the MSI file name.
For example, the installation file for Proplus retail is Proplus r WW.msi in the Proplus r WW folder. In the non-retail version of Proplus, the ProplusWW.msi file in PlusplusWW.
Method 2: Use CLI
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Open an elevated command prompt window.
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Type the following command to navigate to the Office folder:
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For 32-bit (x86) version of Office
cd c:\Program Files (x86)\Microsoft Office\Office15\
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For 64-bit (x64) version of Office
cd c:\Program Files\Microsoft Office\Office15\
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At the command prompt, type
cscript ospp. vbs /dstatus
and press the key ENTER .In this example, the licensing channel is reported as RETAIL or ENTERPRISE .
For more information, see View information about other versions of Office.
To get support for a Microsoft product, go to the Office products page and sign in to the My Account panel. In the panel, you can find product details, support options, and details of any subscriptions you have.
Need more help? Go to the Microsoft Community site.
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What will happen to Russian users of Windows and Office
Relations between Russia and Microsoft have not yet been broken, according to some participants in the Russian software market. Experts believe that the corporation rather took a break until the geopolitical situation improves. Indirectly, this is also indicated by the fact that Microsoft and its partners in the Russian Federation refuse to comment on the loud statement of the head office. However, experts do not exclude that in the absence of changes for the better, Microsoft programs and operating systems will begin to lose functionality over time.
Silence is gold
On March 4, the American IT giant Microsoft announced the suspension of the sale of goods and services in Russia. The company’s message turned out to be stingy with details, and consequently left Russian users with many questions. For example, from the text of Microsoft Vice President Brad Smith, it is quite clear that it will not be possible to purchase new copies of software and Windows licenses in the Russian Federation for some time. At the same time, the corporation’s statement does not provide further instructions for owners of already paid subscriptions, for example, to Microsoft Office and purchased copies of Windows.
Gazeta.Ru also failed to get an explanation of the situation from the Russian representative office of Microsoft and Softline, the largest distributor of the American company’s products in the Russian Federation. Both companies declined to comment on the situation. At the same time, licenses of various versions of Windows and other Microsoft products are still sold on the Softline website.
Anton Ten, Head of Corporate Sales at CommuniGate Systems, calls Microsoft’s announcement «very careful» and believes that in this situation, even the corporation itself does not quite understand what it should do with Russian users and licenses now. A similar opinion is shared by Dmitry Zavalishin, CEO of the DZ Systems group of companies. According to him, the experience of 2014, when events unfolded in Crimea, shows that companies are more likely to declare a break with the Russian market than actually leave here.
“Microsoft has been working with Russia for a long time. The loss of our market will be sensitive for the company not even because of the lost money, but due to the fact that the development of alternative solutions will inevitably spread from Russia to other countries, accelerating the replacement of Windows in the world. The loss of the image of a reliable partner will not contribute to the company’s business,» he said.
Some experts even believe that Microsoft’s Russian clients will get off with little bloodshed. For example, Pavel Bazlov, head of the service for providing services for Russian customers at ICL Services, is sure that the restrictions of the IT giant will only apply to new sales. Service to current customers, he believes, is likely to continue.
Hope for the best and prepare for the worst
Although experts are not inclined to interpret Microsoft’s decision as a desire to completely leave the Russian market, they do not completely exclude the latter scenario. For example, Pavel Eiges, CEO of the Open Mobile Platform, believes that in the current situation there is a possibility of a complete ban on the use of Microsoft software, both by companies and individuals.
“I don’t rule out such a scenario. We saw examples of license revocations in 2014,” Eiges said.
Anton Ten from CommuniGate Systems also believes that Russian users should prepare for the most unpleasant outcome of events. Perhaps, he believes, Russian users will remain without licenses and without technical support from Microsoft.
“Users of cloud solutions are most at risk, as well as users with term licenses, that is, limited in time. If the decision to suspend deliveries and technical support lasts for a long time, then urgent licenses will become illegitimate, and in some cases will stop working, ”he explained.
Pavel Bazlov of ICL Services says that if Microsoft leaves Russia completely, new companies will suffer the most, since they will basically not be able to buy the products of an American company, which will complicate the launch of business processes.
“Next in line are companies that are ending their license agreements in the near future, they will depend on the position of MS on the renewal of the license agreement. The most protected are those companies that have entered into long-term license agreements, or have concluded such agreements recently, but even they may have problems when they need to purchase additional products from Microsoft, ”he added.
Back-up plan
Whatever the outcome, the experts believe that there will be no irreparable consequences. At least because at the moment many software products have been developed in Russia that can replace solutions from Microsoft. Moreover, the current situation could become a high point for Russian developers.
“Now Microsoft can be completely replaced by a different set of Russian services. For Russian manufacturers, the best time to demonstrate their developments.
Our market includes both operating systems from manufacturers Astra Linux, BaseALT, RED SOFT, and office applications from My Office, P7, CommuniGate Systems, Vinteo, TrueConf and many others,” said Anton Ten.
If Russian developers successfully enter the big stage, he believes, Microsoft will hardly be able to regain a large share of the Russian market.
Dmitry Zavalishin from DZ Systems is of the same opinion. He said that Russia has long been replacing Windows with Russian alternatives. The decision of the corporation to suspend sales will only speed up this process and rebalance the cash flow towards domestic companies, for example, OS developers based on the Linux kernel.
“On the other hand, this process will not be very fast, as Windows licenses are purchased for a long time and will not disappear overnight,” he said.
Ilya Sivtsev, General Director of Astra Group of Companies (the developer of the domestic operating system Astra Linux — Gazeta.Ru), also notes that Russia has long recognized the threat of sanctions risks from Microsoft, so the company was ready for the unfolding scenario.
“We are confident that this move by Microsoft will stimulate other segments, such as state corporations, industry, SMB, and others, to active import substitution. We are ready to approach the issue of developing joint migration projects as quickly and professionally as possible,” Sivtsev said.
The company also noted that they have already formed an ecosystem of solutions and an infrastructure for supporting customers at all stages of implementation and transition from Windows to Astra Linux.
Solve Microsoft 365 activation and licensing issues | Microsoft Authorized Partner
In some cases, Microsoft 365 Apps remains in trial or unlicensed mode. You receive an error when you try to activate Office 365. This article provides a number of tips for resolving Office 365 activation issues.0003
Contents
- Office365 Licensing Types and Error Messages
- Causes of Office 365 activation problems
- Solutions to Office 365 activation issues
- Office Portal: Assign a valid Office 365 subscription
- Office Portal: Remove registered installations of Office
- Check running Windows services
- Set up Internet Explorer security zones (intranet zone)
- Remove cached credentials from Credential Manager
- Clean up the registry
applications
You have made the right decision to purchase an excellent online service for a single corporate workspace. You have installed Office365 applications on your local computer and want to start using it. Your joy may be overshadowed by problems with Office 365 activation. Don’t worry, we’ll help you solve these problems now.
If Office cannot be activated, the message Unlicensed product or Non-commercial use / Unlicensed product will be displayed in the title bar of Office applications and most Office features will be disabled. To restore all Office features, you must fix the issue that prevents activation.
What to check first in Office365
The general algorithm for solving the activation problem consists of 4 simple steps:
Step 1: Sign in to Office with the correct account
If you are prompted to sign in to Office, enter the account you used to purchase it. If you enter a different address, the message «Could not find Office products» appears.
Step 2: Check for multiple copies of Office
You may have multiple copies of the product installed, which can cause activation conflicts.
Step 3: Check your subscription status
If your subscription has expired, you’ll see «Could not find Office products» — Renew your Office 365 subscription.
Step 4: Troubleshoot activation errors unable to activate Office, read the article to the end.
Office365 licensing error types and messages
You may see one or more of the following errors.
«Microsoft Office cannot find your license for this application. The restore attempt failed or was cancelled. The Microsoft Office system will now be shut down.»
or «Microsoft Office can’t find your license for this application. A repair attempt was unsuccessful or was cancelled. Microsoft Office will now exit.»
Or the following error:
« Sorry, we can’t connect to your account. If you activate Office in Office 365, please try again later .»
«Sorry, we can’t connect to your account. Please try again later.»
In the application event log, you will find one or more errors with the error source — « Microsoft Office 16″ with Event ID » 2011″ — » Office Subscription licensing exception .» — Microsoft Office Licensing Error. log files:
- C:\Windows\Setup\Scripts\ActivateOffice_log.txt
- C:\Windows\Setup\Scripts\kmsdir\kmssetup.log
Causes of Office 365 activation problems
There are many possible causes of Office 365 activation errors, for example:
- Office 365 was not installed on a clean machine — an older version of Microsoft Office was previously installed.
- There is a connection issue with the Internet, the Microsoft Office 365 portal (https://portal.office.com), or the ADFS server ( sts.yourdomain.com ) on your local network.
- The user you’re trying to sign in with doesn’t have a valid Office 365 subscription assigned. 0008
These are just a few possible causes. Below you will find possible solutions to problems with Office365 subscriptions, which we hope will solve your problem.
Solutions to Office365 Activation Issues
There are many articles, blogs, and forum posts on the Internet that address Office 365 activation issues, but unfortunately this information has not been consolidated. Here we have collected information from several sources in order to finally find a solution to your problem. Here you will find an overview of possible solutions on one page.
Office.com Portal: Assign an active Office365 subscription
The user account for which you want to activate Office 365 requires an active Office365 subscription.
- Open a browser and navigate to the Office 365 portal (https://portal.office.com).
- Log on as ( global ) administrator.
- Open the admin portal and select the user with activation problems on the right side.
The list of users shows which users have valid licenses assigned and which do not:
You can assign or change a license in the user profile:
Office.com Portal: Remove Registered Installations of Office 365 Apps
If this is the problem, then in most cases you will see the following message:
However, even if this message was not there, you need to make sure that they are present. To do this, in the user profile, enter the list of settings:
Next, you will see all previously activated installations of Windows operating systems and Office applications:
If the available installations of Office applications for this user are exhausted, then you must click on «deactivate» and you will release one of the available 5 installations. After that, you can continue to activate the Office suite.
The previous two troubleshooting options used the Office 365 portal. All other solutions below are for the local computer that has the activation problem
Check the running Windows services
Check that the necessary services are running. One of the services that needs to be running is the Network List Service . Check any non-started services configured to start automatically and start those that are in a stopped state.
Configuring the Internet Explorer Security Zone (Intranet Zone)
Microsoft Office 365 uses many different domain names for its many products and services. In the list below, you will find a summary overview of domain names. List required allowed domain names:
- .lync.com *
- *.live.com
- *.office365.com
- *.office.com
- *.office.net
- *.onmicrosoft.com
- *.outlook.com
- *.microsoft.com
- *.microsoftonline.com
- *.microsoftstream.com
- *.msocdn.com
- *.powerapps.com
- *. sharepoint.com
- *.sway.com
List of optional domain names:
- * .cloudapp.net
- *.gfx.ms
- *.hockeyapp.net
- *.localytics.com
- *.oaspapps.com
- *.outlookgroups.ms
- *.windows.net
- *.windowsazure.com
- assets.onestore.ms
- connect.facebook.net
- dc.services.visualstudio.com
- outlook.uservoice.com
- platform.linkedin.com
- prod.firstpartyapps.oaspapps.com.akadns.net
Make sure you have added the required domain names to your intranet zone in Internet Explorer. The default settings in the intranet zone ensure that all cloud applications run with the same permissions and configurations as regular Office desktop applications.
If you want to enable single sign-on in Office 365, make sure that the Internet Explorer setting — [User Authentication\Login] is set to [Automatic logon only in intranet zone…] .
Remove cached credentials from Credential Manager
Previously cached credentials in Microsoft Credential Manager may be causing your activation issues. Removing these cached credentials is an important step in the troubleshooting process.
On the local computer where you are having activation problems, go to [Control Panel] and open [Credential Manager]. Delete all cached credentials related to Microsoft Office (also if it is related to an older version of Microsoft Office). You can remove cached credentials by expanding an individual entry and selecting [Delete]. Repeat this step for each Microsoft Office entry.
Clean the registry
Your current registry may contain some invalid entries. Open the registry editor (regedit.